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Need help? Contact HelloFresh Netherlands today!

If you have a question, please check out our Help Center for a range of Frequently Asked Questions. The content is always up to date!
If you have a question, please check out our Help Center for a range of Frequently Asked Questions. The content is always up to date!
<h2>Did you recently have a problem with your delivery?</h2>

Did you recently have a problem with your delivery?

Have you discovered the 'Assistance with Delivery' feature yet? Report here what went wrong with recent orders - such as problems with delivery or ingredients in your box.
Contacting us is very easy. This function allows you to speak directly to our employees, who will solve the problem for you as quickly as possible.
If you want an immediate answer to your question, you can also submit a report yourself via this function. This can be done 24/7 and is the easiest way to get help if needed.
Still can't find the information you're looking for?

Still can't find the information you're looking for?

If you still need support or have any other questions, please contact our customer service team who will help you find a solution.

Our team is available:

Mon, Tues, Wed 8:00 am - 11:00 pm Thu: 08:00 - 20:00 Fri: 08:00 - 20:00 Sat: 08:00 - 22:00 Sun: 09:00 - 22:00