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Help center

Help center

Answers to (almost) all questions
Answers to (almost) all questions

The weekly menu

How do I choose the recipes?

Every week you can choose from 35 different recipes, so there's something for everyone.

Click on the button below, log in, and select your recipes up to 4 weeks in advance. To add or remove recipes, click on the + and - next to the recipe.

Choose my recipes

If you want more than one portion, click on the + twice. You can order the same recipe up to 7 times. If you pay extra for a specific recipe or product, this will be indicated.

Note: Report changes before the deadline of the delivery of your box.

How can I add proteins or extra proteins to my recipe?

You can add proteins to most recipes on the menu to your taste and needs. There two options:

  • Double the existing portion of fish, meat, poultry, or veggie proteins in a recipe.
  • Add a portion of fish, meat, poultry to a veggie recipe.

HelloExtra

Can I order the same recipe more than once in one week?

Is your favorite recipe in the box? You can add it to your menu more than once. Go to your account and click on the 'plus' under the meal to add this recipe to your box multiple times. You can order the same recipe up to 7 times.

You get a double portion of this meal. If you normally have a two-person box, you can receive this recipe for 4 people. If you normally have a four-person box, you can get this recipe for up to 8 people.

Enjoy your meal!

Which recipes will I get in my next HelloFresh Box?

Planned recipes

Forgot what meals are in your next HelloFresh Box? To review your selection this, click on the button below and log in.
See recipes

View all selected recipes for your box type for a specific week. You can easily navigate between the different weeks with the arrows.

How long will my ingredients stay fresh?

Sixth meal

Although we guarantee that all meals are safe to consume within 5 days of receipt, due to popular demand, we now also offer the option to add a seventh meal to your box. This makes your subscription even more flexible and from now on you can enjoy a HelloFresh meal for an extra day, for example during lunch or when friends come over for dinner.

Check shelf life

As always, check the expiration date on the label before consuming your ingredients and ensure that everything is kept refrigerated before use. Use your senses to check whether unlabeled products, such as fruits and vegetables, are still fresh. We will continue to mention the expiry date for consumption on the recipe card.

Why do I pay a surcharge for some recipes on the menu?

We offer a number of special recipes on the weekly menu for which you will be charged a surcharge fee. This selection includes luxurious Premium recipes, the extensive Burgundian recipe with a main course and three side dishes, adventurous World Cuisine recipes with unique flavors/ingredients. You can also always add extra meat, fish or vegetables to all recipes for an extra charge.

What are 'Mindful choices' according to HelloFresh?

We recently added a 'Mindful choices' category to our menu. These recipes comply with European guidelines and guidelines from the World Health Organization (WHO) regarding healthy eating.

  • Calories: According to Regulation EU 1169/2011, the maximum intake per person is 2000 kcal per day. A HelloFresh meal is 40% of this daily intake, so a recipe may contain a maximum of 800 kcal (40% of 2000 kcal), in order to fall within the 'Mindful choices' category.

  • Salt: Given the WHO recommendation of max. 6 grams of salt per day and the fact that a HelloFresh meal is 40% of the daily nutritional intake, we strive to limit the salt content in our recipes. We consciously choose low-salt stock in our recipes, because it contains less salt but is just as tasty as normal stock. The Mindful choice recipes contain a maximum of 3.5 grams of salt. We also provide cooking tips on our recipe cards for salt-containing ingredients, so that you can adjust your salt intake as desired.

  • Vegetables: WHO sets a minimum of 80 grams of vegetables and/or fruit per meal (400 grams per day divided into 5 portions). At HelloFresh we use a minimum of 200 grams of uncooked vegetables for our Mindful choice recipes.

  • (Saturated) fat: We do not apply a maximum regarding (saturated) fats, because most of the recipes with high fat percentages are covered by the maximum calories per recipe. In addition, our culinary teams continuously work to improve our ingredients and recipes in order to minimize the fat content of recipes, where necessary.

    What are the choices within our 'Mindful choices' category?


    Within the 'Mindful choices' category, we distinguish between different concepts in the field of conscious eating, taking into account strict guidelines from the Dutch Nutrition Center:

  • Caloriesmart: In addition to the above guidelines, Caloriesmart recipes have a maximum of 700 kcal per recipe.

  • Extra Vegetables: In addition to the above guidelines, Extra Vegetable recipes have a minimum of 250 grams of uncooked vegetables per recipe.

  • High Protein: In addition to the above guidelines, High Protein recipes obtain at least 20% of the recipe's energy from protein.

  • Source of Fiber: In addition to the above guidelines, Source of Fiber recipes have a minimum of 3 grams of fiber per 100 g or 1.5 grams of fiber per 100 calories.

  • Calories: According to Regulation EU 1169/2011, the maximum intake per person is 2000 kcal per day. A HelloFresh meal is 40% of this daily intake, so a recipe may contain a maximum of 800 kcal (40% of 2000 kcal), in order to fall within the 'Conscious Choices' category.

  • Salt: Given the WHO recommendation of max. 6 grams of salt per day and the fact that a HelloFresh meal is 40% of the daily nutritional intake, we strive to limit the salt content in our recipes. We consciously choose low-salt stock in our recipes, because it contains less salt but is just as tasty as normal stock. The Conscious Choice recipes contain a maximum of 3.5 grams of salt. We also provide cooking tips on our recipe cards for salt-containing ingredients, so that you can adjust your salt intake as desired.

  • Vegetables: WHO sets a minimum of 80 grams of vegetables and/or fruit per meal (400 grams per day divided into 5 portions). At HelloFresh we use a minimum of 200 grams of uncooked vegetables for our Conscious Choice recipes.

  • (Saturated) fats: We do not apply a maximum regarding (saturated) fats, because most of the recipes with high fat percentages are covered by the maximum calories per recipe. In addition, our culinary teams continuously work to improve our ingredients and recipes in order to minimize the fat content of recipes, where necessary.

What are the choices within our 'Conscious Choices' category? Within the 'Conscious Choices' category, we distinguish between different concepts in the field of conscious eating, taking into account strict guidelines from the Dutch Nutrition Center:

  • Calorie-conscious: In addition to the above guidelines, Calorie-conscious recipes have a maximum of 700 kcal per recipe.
  • Extra Vegetables: In addition to the above guidelines, Extra Vegetable recipes have a minimum of 250 grams of uncooked vegetables per recipe.
  • High Protein: In addition to the above guidelines, High Protein recipes obtain at least 20% of the recipe's energy from protein.
  • Source of Fiber: In addition to the above guidelines, Source of Fiber recipes have a minimum of 3 grams of fiber per 100 g or 1.5 grams of fiber per 100 calories.

How can I manage allergies and dietary restrictions?

To ensure that you don't encounter any unpleasant surprises, you can select which recipes you would like to receive in your box each week. You can choose from a varied weekly menu every week and tailor your box to meet your own dietary needs. For each recipe we indicate which allergens it contains, taking into account 14 different types.

To review your selection, search for the correct week and then the correct recipe. If you click on the recipe, you will see the allergens listed there.

How is the nutritional value of the recipes calculated?

We determine the nutritional value for each recipe based on the data/nutritional values that we receive per product from our suppliers. We then calculate the nutritional value per portion based on the grams of each product used in the recipe. The total consists of all delivered products and the products you add yourself.

The following guidelines are applied to each recipe:

  • All recipes contain at least 200 grams of (uncooked) vegetables per portion.*
  • In addition to the recipes with potatoes, there are also options with whole grains or a healthy carbohydrate component with more fiber.
  • Recipes that are relatively high in calories or contain more salt will receive a tip on the recipe card to reduce the salt content and/or calories.

    The new menu preference Caloriesmart has recipes with always 200 grams of (uncooked) vegetables or more and a maximum of 700 kcal. Where possible they contain brown or whole grains and less salt.

    *A number of our recipes do not meet our standard of at least 200 grams of (uncooked) vegetables per portion. These can be recognized by the Comfortfood label and we strive to always offer a salad as the 'Tastes even better' with' option.

Where can I find the nutritional value of the recipes?

You can easily find the nutritional value per recipe on our website. Click on the button below, log in and select a recipe. Then scroll down to review the nutritional information.

Nutritional information

You can also find this information in the app and on the recipe cards from your box.

Are your ingredients organic?

Our ingredients do not all achieve the organic quality mark.

We select ingredients based on quality. Ingredients must be fresh and tasty. It must also be clear where the ingredients come from and how they are produced. We find these criteria more important than a quality mark. If there are any uncertainties about a particular product, you can always ask our customer service.

Read here more about how we carefully choose our ingredients.

I am missing a recipe card. Where can I find my instructions?

You can view your recipes with one click on the button below:

See recipes

Want to download the recipes as a PDF? Then click here.

Where can I find previous recipes?

If you would like to cook your favorite HelloFresh recipe again, you can review past recipes. Click on the button below to have all HelloFresh recipes at your fingertips.

HelloFresh recipes

Report an ingredient or product error

Report your own ingredient or product error

HelloFresh does everything it can to provide you with the best fresh ingredients and the best service. That is why we are very sorry to hear that something was wrong with the contents of your box.

Contact customer service for a refund or get an immediate credit on your online account if you solve your problem here reports.

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